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Helping children, young people and their families thrive

Coronavirus (COVID-19): Stay up to date with the latest government guidance and see how our service is adapting to support you during this time.

For school staff check out our 'return to school' programmes which will help you support children back into the school environment post lockdown.


Asking for help with housing issues can be hard, especially if you don’t know what your rights and responsibilities are or where to turn for help.

Whether you’re:

  • renting privately
  • renting form the council or housing association or
  • homeless

...Family Support is here to help.

Take control

We understand that getting to grips with housing problems can be extremely daunting.  We are here to offer advice on your rights, support you with housing/homeless applications, attend meetings and put you in touch with other organisations that can help.

Together we will work out a plan to sort out your housing problems, so please come into one of our family centres, email or phone 020 8753 6070.

Stress and your family

Housing issues cause stress making it difficult to enjoy normal family life. Stress also leads to other problems.

Find out more about mental health and wellbeing.

Developing healthy brains

Loving, positive and nurturing relationships help children and young people develop the healthy brains they need for future life challenges.

And anything that gets in the way of these positive experiences can lead to toxic stress causing a child's healthy brain development to become impaired. Find out more about the science behind brain development.

Our family centres

As well as offering practical help and support, our family centres are here so that mums, dads, carers and children can make new friends and enjoy play and learning experiences together.

To promote healthy brain development, children need time and attention from someone who's happy to play with them. These positive, nurturing interactions are known as 'serve and return'.

In other words, when an infant or young child babbles, gestures, or cries, and an adult responds appropriately with eye contact, words, or a hug, connections are built in a child's brain that support the development and social skills.

Even if you aren't quite ready to talk about the problems you face come and spend some quality family time together.

Need to talk

Need to talk?

If you would like to talk to one of our local Family Support workers to see how we can help, pop into one of our family centres, email or phone 020 8753 6070.

We're here to help with tailored support for you and your family - just ask!

Houra from Masbro

Worried about a child?

If you are worried about a child or young person, please call our team on 020 8753 6600.

If you are worried that a child or young person is at immediate risk, please contact the NSPCC on 0808 800 500 or or call the police on 999

Remember Childline is always there for any young person online and on the phone anytime. If you are worried about yourself or a friend they are there for you.