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Helping children, young people and their families thrive

Coronavirus (COVID-19): Stay up to date with the latest government guidance and see how our service is adapting to support you during this time.

For school staff check out our 'return to school' programmes which will help you support children back into the school environment post lockdown.

Privacy and data

We respect your privacy and your right to confidentiality. And we're committed to following the Data Protection Act.

We keep your private information secure. Only staff and third parties who are entitled to see the information, have access to it and they can only use it for the purposes stated.

Service providers are contracted to provide certain services on our behalf and where appropriate we have information-sharing protocols and agreements in place to protect your data.

We will do our best to keep information about you accurate and up-to-date, and would like you to do the same.

When we no longer need to keep information about you, we will dispose of it in a secure manner.

To find out more about our privacy and data policies take a look at the following documents attached.

IMPORTANT: The destruction of records is currently on hold due to ICSA investigation.


Attachment Size
Family Support privacy policy .pdf 335.93 KB
Family Support Information security and cyber security_Certificate Emma Best.pdf 113.54 KB